Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of Lion:Bit's website, products, and services. By accessing our website or using our products/services, you accept these terms in full.

• You must be at least 18 years old to use our services
• If you are under 18, you must have parental/guardian consent
• These terms apply to all users, customers, and visitors
• We reserve the right to modify these terms at any time

2. Products and Services

Hardware Products:

• STEM education kits and Arduino-compatible boards
• Electronic components and accessories
• Educational materials and documentation
• Technical support and installation services

Software Products:

• Mobile applications (Medzophen Fitness App)
• Desktop applications (Cardiora Medical App)
• Educational software and programming tools
• Cloud-based services and APIs

Educational Services:

• Programming courses and workshops
• STEM training and certification
• Consulting and implementation services
• Technical support and maintenance

3. User Accounts and Registration

Account Creation:

• You must provide accurate and complete information
• You are responsible for maintaining account security
• One account per person is allowed
• You must notify us of any unauthorized access

Account Responsibilities:

• Keep login credentials confidential
• Update information when it changes
• Not share account access with others
• Report suspicious activities immediately

4. Ordering and Payment Terms

Order Process:

• All orders are subject to acceptance and availability
• Prices are subject to change without notice
• Payment must be received before order processing
• Orders may be cancelled if payment is not received

Payment Methods:

• Credit/Debit cards (Visa, MasterCard, American Express)
• Bank transfers and wire transfers
• Digital wallets (PayPal, Apple Pay, Google Pay)
• All payments are processed in Sri Lankan Rupees (LKR)

Pricing and Taxes:

• Prices include applicable taxes where required
• International customers may be subject to import duties
• Shipping costs are calculated at checkout
• Price matching available for eligible products

5. Shipping and Delivery

Shipping Methods:

Delivery Terms:

• Delivery times are estimates only
• Weather and customs may cause delays
• Signature required for high-value orders
• Failed deliveries may incur additional charges

6. Returns and Refunds

Return Policy:

• Hardware: 30-day return window
• Software: 14-day return window
• Services: Case-by-case basis
• Products must be in original condition

Refund Process:

• Return authorization required before shipping
• Refunds processed within 5-7 business days
• Original payment method used for refunds
• Return shipping costs borne by customer

Non-Refundable Items:

• Downloaded or activated software
• Custom or personalized products
• Used or damaged items
• Digital content and courses

7. Intellectual Property Rights

Our Rights:

• All content, designs, and software are our property
• Trademarks and logos are protected
• Patents cover our innovative technologies
• Copyright protects all original works

Your Rights:

• Personal use of purchased products
• Educational use of STEM materials
• Modification for personal projects
• Sharing within educational institutions

Restrictions:

• No commercial redistribution without permission
• No reverse engineering of software
• No removal of copyright notices
• No creation of derivative works

8. Privacy and Data Protection

Your privacy is important to us. Our data collection and usage practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

• We collect only necessary information
• Data is protected using industry-standard security
• We do not sell your personal information
• You have rights to access and control your data

9. Limitation of Liability

Exclusions:

• Personal injury or property damage
• Loss of profits or business opportunities
• Data loss or corruption
• Third-party claims

10. Warranty and Support

Product Warranties:

• Hardware: 1-year limited warranty
• Software: 90-day functional warranty
• Services: Satisfaction guarantee
• Warranty registration required within 30 days

Technical Support:

• Free support for warranty period
• Extended support plans available
• Online documentation and tutorials
• Community forums and knowledge base

11. Prohibited Uses

You agree not to use our products or services for:

• Illegal activities or criminal purposes
• Harming others or their property
• Violating intellectual property rights
• Spreading malware or viruses
• Unauthorized access to systems
• Commercial redistribution without permission

12. Termination

We may terminate your access if:

• You violate these Terms
• You engage in fraudulent activities
• You fail to pay for services
• You cause harm to our systems

Upon Termination:

• Your account access is immediately suspended
• You must cease using our services
• Outstanding payments become due immediately
• Data retention follows our Privacy Policy

13. Governing Law and Disputes

Dispute Resolution:

• First attempt: Direct communication with us
• Second attempt: Mediation services
• Final option: Legal proceedings
• We prefer amicable resolution

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

• We will notify users of material changes
• Continued use constitutes acceptance
• You can reject changes by discontinuing use
• Previous versions are archived

15. Contact Information